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Higher educationPerformance, rewards & careers

Creating one faculty performance system from fragmented measures

Create a practical performance architecture connecting institutional priorities, role outcomes, evidence, review conversations and development.

Evidence classificationObserved improvementInterpret this engagement using the disclosure below.
01
Client context

The situation behind the brief

A growing institution was using disconnected measures, forms and review expectations across academic teams. Leaders needed consistency without reducing faculty contribution to a narrow score.

02
Advisory mandate

What Metley was asked to change

Create a practical performance architecture connecting institutional priorities, role outcomes, evidence, review conversations and development.

03
Method

How the work was approached

  1. Mapped the current review experience and decision pointsnCo-designed measures with academic and leadership stakeholdersnTested evidence standards against representative rolesnBuilt manager guidance and an implementation rhythm
04
Work performed

Workstreams and tangible outputs

Workstreams

  • Faculty and leadership role outcomesnKRAs, indicators and evidence standardsnReview and moderation routinesnPerformance-linked development actions

Deliverables

  • Role-based scorecardsnEvidence and rating guidenReview templates and manager toolkitnImplementation and communication plan
05
Outcome signals

What changed

  • ✓ Clearer expectations across rolesnMore consistent evidence in reviewsnStronger distinction between performance and developmentnA reusable institutional review rhythm
06
Evidence disclosure

How to interpret this case

Observed improvement

This anonymised case presents approved qualitative engagement evidence. No quantified client result has been inferred or published.

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